Shipping Policy
Shipping Policy
Last updated: 2025-12-06
At WakukuUS, we ship all blind boxes and collectible toy orders directly from our Los Angeles warehouse. To ensure a reliable and consistent delivery experience, we currently provide shipping only within the continental United States.
1. Shipping Areas
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We currently ship only within the U.S. mainland.
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We do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories.
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International shipping is not available at this time.
2. Shipping Methods & Fees
We offer two simple shipping options, based solely on your order subtotal (after discounts):
Fast Shipping
Order Value: $0 – $69.99
➡ Shipping Fee: $6 USD
Free Shipping
Order Value: $70+
➡ Shipping Fee: $0 USD
No other shipping methods or courier upgrades are available.
3. Carrier Information
Orders are shipped from our Los Angeles warehouse via:
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USPS
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GOFO Express
The system automatically assigns the carrier based on order size, destination, and warehouse workflow.
4. Processing Time
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Standard processing time: 3–5 business days before shipment.
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Business days exclude weekends and U.S. holidays.
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Processing may take longer during peak seasons, restocks, or promotional events.
5. Delivery Timeline
Estimated delivery after shipment: 3–5 business days.
Delivery may be affected by uncontrollable factors such as:
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Severe weather
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Natural disasters
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National holidays
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Strikes
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Carrier delays
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High-volume shopping seasons (e.g., Black Friday)
6. Order Tracking
You will receive a shipping confirmation with a tracking number from:
📩 mkpwcmk@gmail.com
Tracking updates typically appear within 24–48 hours.
If you do not receive tracking details, please contact:
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Email: mkpwcmk@gmail.com
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Phone/WhatsApp:
7. Address Accuracy
Please ensure your address is correct at checkout.
WakukuUS is not responsible for:
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Incorrect or incomplete address
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Carrier inability to deliver
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Recipient unavailable
If a package is returned to us due to an address issue, reshipping fees may apply.
8. Shipping Damage or Lost Packages
If your order is damaged or appears lost, please contact us within 7 days from delivery or expected delivery date:
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Email: mkpwcmk@gmail.com
We will assist based on carrier investigation and available evidence.
9. Contact Us
If you have shipping questions, please contact:
WakukuUS Customer Support
Email: mkpwcmk@gmail.com
Phone/WhatsApp: